PRIVACY POLICY

1. Who We Are

Sediya Labs is a software engineering and technology consultancy headquartered in Accra, Ghana. We build custom software, AI systems, blockchain solutions, and connected device products for clients globally. References to "we", "us", or "our" in this policy refer to Sediya Labs.

2. Information We Collect

We collect information you provide directly to us, including your name, organisation, email address, and the nature of your enquiry when you submit our contact form. We do not collect payment details directly — any transactions are handled by third-party payment processors.

We may also collect technical data automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages visited. This data is collected through standard server logs and analytics tools.

3. How We Use Your Information

We use the information we collect to respond to your enquiries, deliver services you have engaged us for, improve our website and offerings, and communicate relevant updates. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for up to 24 months unless you request earlier deletion.

5. Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic. You can control cookie preferences through your browser settings or via our Cookie Policy page. Disabling cookies may affect some functionality of the site.

6. Third-Party Services

We may use third-party services such as analytics providers and hosting platforms that process data on our behalf. These parties are contractually obligated to handle your data securely and only for the purposes we specify.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete personal data we hold about you. To exercise any of these rights, contact us at [email protected] and we will respond within 30 days.

8. Security

We implement industry-standard technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date at the top of this page. Continued use of our website after changes constitutes your acceptance of the revised policy.

10. Contact

If you have questions about this Privacy Policy, please reach out at [email protected] or write to us at Sediya Labs, Accra, Ghana.